The questions before the quote
Short answers, with the full guide one click away
We are a private heat pump installer, not the government. These are the questions people ask first. Each answer is short and links to a longer page where we have one.
Will it heat at minus 30?
Do heat pumps work in Canadian winters?
Cold climate models can. Natural Resources Canada says they can operate when outdoor air is as cold as minus 30 C, and that supplemental heat may be needed below that. Check the spec sheet of the exact unit. Full answer: Do heat pumps work in Canadian winters?
No ducts?
Can you get a heat pump without ducts?
Yes. A ductless mini split puts the indoor coil in a wall or ceiling unit, with refrigerant lines to an outdoor unit. Full answer: Can you get a heat pump without ducts?
The electrical panel
Do I need a new electrical panel?
Not always. Natural Resources Canada says an add-on air source heat pump generally does not need a service upgrade, while all-electric setups normally call for 200 amp service. A licensed electrician assesses your panel. Full answer: Heat pump electrical panel requirements
Landlords, tenants and rented equipment
Can a landlord or a tenant get a heat pump rebate?
It depends on the province. In Ontario, where an owner has tenants, the owner must apply. In British Columbia, renters need a landlord consent form. The federal rebate has not said anything about rentals yet. Each province page has a Landlords and investors section: Ontario, British Columbia, Quebec, Newfoundland and Labrador, New Brunswick. Rules change, so read the program page.
Is renting a heat pump the same as a landlord rebate?
No. Renting the unit from a company is a different thing from owning a rental property. Programs treat them separately.
How long does a rebate take?
How long does a heat pump rebate take?
We cannot say. The federal portal is expected in early 2027, per canada.ca, and processing times have not been published. Provincial programs run on their own timelines, so read your program page. Steps that protect your rebate: how to apply.
What is the federal rebate?
How much is the federal heat pump rebate?
canada.ca describes it as "a grant of either $2,000 or up to $10,000 (for low- to median-income households)". Estimate, not guaranteed. Last checked 2026-10-22. Read it on the canada.ca page. The criteria and eligible equipment list are due as of November 1, 2026. Provincial programs are separate: see every province.